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Shipping

• Free flat rate shipping on orders over US$59.99.
• Shipped within 1-3 business days. Usually received within 10-15 business days.
• Contact us immediately for any product questions.
• Once your order is shipped, you will receive an email with tracking information. Tracking information is also available in your Order Details page.

Returns & Exchanges

• If you are not satisfied after receiving the product, we may offer a return or replacement within 30 days from the date of purchase, provided the product has not been opened.
• Opened products cannot be returned.
• Please email our customer service team and explain the reason for your return request.
• After receiving our return instructions, please send the product back intact.
• Refunds are usually processed within 5 business days after we receive the returned package.
• Once the refund is issued, you will receive a confirmation email.