Contact information
Contact Information
Contact Sweetstoy
Sweetstoy is operated by 香港雨辰數字科技有限公司.
For product questions, order assistance, shipping inquiries, returns, refunds, or other customer service matters, contact us by email.
Customer support email: info@sweetstoy.com
Information to include
To help us handle your request efficiently, please include the following information where applicable:
- Your order number.
- The email address used to place the order.
- The product name.
- A clear description of your question or problem.
- Photographs or video if the product is damaged, defective, or incorrect.
Telephone support
Sweetstoy does not provide public telephone support.
Please contact us by email so that your request can be documented and handled by the appropriate team.