SHIPPING & RETURNS
SHIPPING:
- Free Flat Rate Shipping on orders over US$59.00
- Shipped within 1-3 business days. Usually received within 10-15 business days.
- Contact us immediately for any product questions
- Once your order is shipped, you will receive an email from us. In this email, there is the tracking information for your packages as well as the website in which you can trace your order at. Tracking information is also available in your Order Details page.
Returns & Exchanges
- We are profoundly sorry if you are not satisfied with the product(s) after receiving it. We would like to return and replace the product(s) within 30 days from the date of purchase, provided that the product(s) has not been opened.That have been opened can not be returned.
- Please email our customer service representatives to explain in detail the reason why you want to return the product(s),
- After receiving our returning instructions, please send the product(s) in intact,
The refund will be processed within 5 business days of receipt of your package. - Once the refund is issued, you will receive a confirmation email.