Contact

Questions about products, orders, shipping, returns, or delivery? Email info@sweetstoy.com.

Sweetstoy is operated by Hong Kong Yuchen Digital Technology Co., Limited.

We provide customer support by email and do not offer a public telephone support line.

We typically reply within 24 hours on business days. Messages received on weekends or holidays are handled on the next business day.

For order-related questions, include your order number and the email address used at checkout so our support team can assist you efficiently.